Page 75 - SC Annual Report 2018 (ENG)

Securities
Commission
Malaysia
ANNUAL
REPORT
2018

LEVERAGInG dIGITAL TEcHnoLoGY Strengthening IT capacity

Embracing digitisation The SC regularly conducts comprehensive evaluation
and enhancement of its data protection systems,
In 2018, as part of efforts to encourage the usage of including the Compromise Assessment and
financial technology among employees and vendors, Distributed Denial-of-Service (DDOS) Mitigation
the SC introduced cashless payment options at the Assessment. It also has in place strategies,
Teratai café and the SIDC Bookshop. In less than technologies, policies and procedures for optimal
five months from its introduction, more than 23% information security assurance as reflected in its
of the café total retail sales was made through the continued accreditation of the Information Security
cashless option, indicating a positive adoption of this Management System (ISMS) ISO/IEC 27001 standard
payment mode. from SIRIM.

The SC also strengthened its call centre and Proactive steps have also been taken to safeguard
customer relationship management solutions to data against possible internal exploits either
enhance interaction with stakeholders and reduce intentionally or unintentionally. This has resulted in a
‘islands’ where vital information resides in pockets more efficient management and governance of
of business areas. These systems also optimise privileged access. Additionally, the reinforcement of
workforce productivity in the management of the Disaster Recovery site perimeter of defence
information, tracking of complaints and monitoring allowed for proactive discovery and deflection of
of incoming and outgoing calls. suspicious threats before the SC’s systems are
compromised.

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