Page 120 - SC Annual Report 2018 (ENG)
P. 120

Securities
                   Commission
                    Malaysia
                  ANNUAL
                   REPORT
                   2018





                             •     Feedback channels for stakeholders         •    The Records Management Policy is
                                   to raise concerns on employee                   established to give clear guidance of
                                   conduct. This includes the Internal             the standards and procedures that
                                   Whistleblowing Procedure established            need to be put in place to ensure that
                                   as a safe channel of communication for          records are fit to be used as evidence
                                   individuals to expose or report internal        and/or information by the SC, in
                                   wrongdoing or suspected breaches of             carrying out business operations or
                                   law within the organisation;                    legal obligations.


                             •     Framework for Handling External      3.    Process Risk including risks from inefficient,
                                   Complaints Against The SC Employees        inadequate or failed internal processes that may
                                   which sets out the process for handling    have negative impact on the SC. Management
                                   complaints made by external parties        of such risks are guided through:
                                   against any employee of the SC
                                   in relation to the discharge of his        •    The Business Process Flows which are
                                   functions;                                      available on the SC’s intranet to serve
                                                                                   as a guide to all staff, particularly new
                             •     There are also Conflict of Interest             recruits, in understanding the SC’s
                                   Declaration processes in which Board            operations; and
                                   members and employees must comply
                                   with when faced with a conflict            •    The Policy and Guidelines on
                                   situation; and                                  Procurement (PGP) is currently under
                                                                                   review and is targeted to be effective
                             •     The Compliance Management                       April 2019. The holistic review of
                                   Guidelines provides a structured                the PGP would identify the areas for
                                   approach in ensuring compliance                 improvement which include reviewing
                                   with laws, regulations and internal             the end-to-end procurement process as
                                   governance standards which impact the           well as enhancing its governance and
                                   day-to-day operations of the SC.                controls.

                        2.   data Risk including managing confidentiality,   4.   Infrastructure Risk including adequacy
                             integrity and availability of data, both         and effectiveness of IT, physical assets and
                             internally and externally. Management of such    operating premises. Management of such
                             risks are guided through:                        risks are guided through:

                             •     The Data Loss Mitigation Guidelines        •    The Asset Management Policy and
                                   act as a guide and reference point              Guidelines set out the conduct for
                                   for employees in handling both                  the treatment of assets in the SC to
                                   physical and electronic records                 ensure that the SC’s fixed assets are
                                   containing sensitive information.               safeguarded and properly recognised,
                                   These Guidelines ensure sensitive               properly maintained and are in good
                                   information is appropriately secured            working condition;
                                   from unauthorised disclosure and
                                   protected from alteration, corruption,     •    The IT User Policy and IT Policy are
                                   loss or misuse; preventing reputational         established to ensure the effective
                                   damage and adversely impacting our              protection and proper usage of the SC’s
                                   stakeholders; and                               computer systems; and



                   110  |  PART 5 »» STATEMENTS, STATiSTiCS ANd ACTiviTiES





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